Dealing Account frequently asked questions

Firstly it is important that you read the terms and conditions of the Sippdeal Dealing Account.

You can only apply for a Sippdeal Dealing Account online.

The Sippdeal Dealing Account offers an enormous range of investment opportunities, including a huge range of funds.

No. A Sippdeal Dealing Account must be held in a single name.

No. You must be over 18 to hold a Sippdeal Dealing Account.

Only one Sippdeal Dealing Account may be held per person.

No. A Sippdeal Dealing Account may not be opened in the name of a trust.

No. A Sippdeal Dealing Account may not be opened in the name of an investment club.

For a single lump sum investment, the minimum is £500. There isn’t a minimum for a regular monthly investment made by Direct Debit.

To buy or sell the investments in your dealing account, you need to login to your dealing account. From your ‘My accounts’ page, select ‘Dealing’ and this will access the Sippdeal dealing facility where you can choose to buy or sell investments within your dealing account portfolio.

Alternatively you can buy or sell your investments over the phone by calling Dealing Services on 0845 373 3479

The online dealing charge is determined by the number of deals you placed in the previous calendar month across your SIPP, ISA and Dealing Account (excluding any regular investment deals).

Sippdeal charges £4.95 per online deal to either buy or sell investments when 20 deals or more were placed in the previous month and £9.95 per online deal when less than 20 deals were placed. For example, the dealing charge you pay in December will depend on the number of deals you made in November.

Telephone dealing is £29.95 per deal.

See all the charges and rates associated with a Sippdeal Dealing Account.

Please note that Stamp duty of 0.5% applies on all purchases (not sales) of UK quoted shares (1% for shares quoted on the Irish Stock Exchange). Stamp duty is payable on certain securities issued by UK incorporated companies where these securities are traded as CREST Depositary Interests. There is no stamp duty on purchases (or sales) of unit trusts, open ended investment companies (OEICs), exchange traded funds (ETFs), warrants and government stock.

There are various ways that you can pay money into the cash account of your Sippdeal Dealing Account. You can use

• debit card
• Direct Debit or
• cheque.

To pay money in, you need to login to your dealing account and from your ‘My accounts’ page, select ‘Manage my account’ and then use the payment method of your choice.

Dealing charges will be included in the contract total when you make a deal. To place a deal, you must have enough ‘Available cash’ in your Sippdeal Dealing Account to cover all the costs associated with that deal.

Equity deals are processed immediately. Unit trust and OEIC deals are processed daily depending on the dealing cut off time for the fund (this varies from fund to fund). Orders received after the dealing cut off time will be executed at the next valuation dealing point, which is usually the following business day.

You can reinvest proceeds of equity sales immediately after they have been processed; proceeds of unit trust and OEIC sales can be invested as soon as a contract note is confirmed on your account, this is normally the day following the sale transaction is placed. Check your ’Available cash’ for your maximum dealing limit.

No. We don’t charge an annual management fee for having a Sippdeal Dealing Account.

Any dividends that you may receive from your investments will be paid into the cash account of your Sippdeal Dealing Account. You are then free to choose what to do with the dividend payment. You may leave in your cash account, reinvest it or withdraw it from your dealing account cash account and have it paid into your nominated bank or building society account.

Yes you can.

You can set up a monthly Direct Debit which means that money will be withdrawn from your bank account and paid into your Sippdeal Dealing Account cash account on the same day each month. You can then invest these monies as you wish.

To set up a Direct Debit you need to login to your dealing account, select ‘Manage my account’ from your ‘My accounts’ page and then select ‘Make a regular payment’ and follow the online process.

Yes you can.

Our regular investment service allows you to invest every month in a wide range of
investment opportunities, including the FTSE 350, over 2,000 funds in the Sippdeal funds universe and selected investment trusts, ETFs and ETCs.

Setting up a regular investment is simple and once we have received your instruction, we will automatically make your deals on the 10^th calendar day of each month (or the next working day).

Obviously for us to make your deals, there must be sufficient money in your cash account to pay for them. If there isn’t, we won’t make your deals on that given month and will try again the next month.

You are also able to amend your regular investment instructions up until midnight on the 9^th calendar day of each month (or midnight on the day before the regular investment dealing day).

The current rates of interest paid can be seen using this link.

You can transfer shares held in a nominee account with another provider into the Sippdeal Dealing Account.

We can accept the transfer of foreign stocks if these are held electronically by another broker. To transfer shares into an existing Sippdeal Dealing Account you will need to complete a transfer form.

If you don’t already have a Sippdeal Dealing Account then you will need to apply for one. Once you have setup your Dealing Account you can make a request to transfer in by using the ‘Move an existing dealing account to Sippdeal’ option under ‘Manage my Dealing Account’ when you log into your account.

No. You are only able to transfer shares held in your single name into a Sippdeal Dealing Account.

No you can't.

We will provide you with an annual statement for your dealing account. We will send you a secure message informing you that your statement is available to view and download from your document store. Your document store is within the ‘Administration’ section of the dealing site.

Yes. Shortly after 5^th April each year, we will send you a secure message to inform you that your tax certificate is available to view and download from your document store. Your document store is within the administration section of the dealing site.

You can withdraw cash from the cash account of your Sippdeal Dealing Account and have it paid into the bank or building society account you have nominated. You can do this by logging into your account and selecting ‘Manage my dealing account’. You can then use the ‘Cash movement’ facility to withdraw cash to your nominated account.

Yes. Our regular withdrawal facility allows you to withdraw an amount of money on a regular basis (e.g. monthly, quarterly, half yearly and annually). You can do this by completing our Dealing Account cash withdrawal form and returning it to Sippdeal.

Yes you can. You can move cash held in the cash account of your Sippdeal Dealing Account into the cash accounts of either a Sippdeal ISA or a Sippdeal SIPP. To do this, you need to login securely into your dealing account and select ‘Manage my account’ from ‘My accounts’. You can then use the ‘Cash movement’ facility to move cash into the other Sippdeal products you have.

You can transfer out the value of your dealing account to another broker at any time.

The transfer can be in the form of a cash payment, in which case you will have to sell all the investments held in your Sippdeal Dealing Account before the transfer is completed, or you may be able to transfer them in their existing form (known as an ‘in specie’ transfer).

If you decide to transfer out the full value of the investments in your dealing account then we will treat this as an account closure. If at a later date you would like to invest in a Sippdeal Dealing Account again, then you will need to complete a new application online.

The costs associated with setting up and managing a Sippdeal Dealing Account are listed in the charges and rates.

These are the Sippdeal Dealing Account terms and conditions.

Yes. The Financial Services Compensation Scheme (FSCS) has been set up to deal with compensation, if firms are unable to meet claims made against them.

For bank deposits the maximum claim that could be made by your dealing account is £85,000.

Further information about the compensation arrangements is available from the Financial Services Compensation Scheme at www.fscs.org.uk.

No, Sippdeal and AJ Bell Securities Limited are not authorised to provide any advice on tax or financial services related matters.

If you need any advice then you must contact a suitably qualified financial adviser. Your adviser will give you details about the cost of advice.

Our 'Can we help?' page gives you all the details of how to contact us by email, phone or post.

Customer satisfaction is very important to us and if you do have any cause to complain about the services provided there are clear procedures laid down by the Financial Services Authority to ensure that your complaint is dealt with fairly. Please contact us in the first instance at

Tel: 0845 54 32 600
Fax: 0845 54 32 601
Email: enquiry@sippdeal.co.uk

If you are not satisfied with our response, you may refer your complaint to

Tel: 0845 080 1800

Making a complaint will not affect your right to take legal proceedings.

AJ Bell Securities Limited is the provider of the Sippdeal Dealing Account and is responsible for the day to day administration and management of your account.

AJ Bell Securities Limited is part of AJ Bell, one of the largest providers of low cost, online investment platforms and stockbroker services in the UK, with assets under administration exceeding £19.3 billion and more than 78,000 clients.

AJ Bell Securities Limited is a member of the London Stock Exchange and is authorised and regulated by the Financial Services Authority.

To change your address, you need to login to your Sippdeal Dealing Account and from your account summary page, select ‘Update my personal details’ and on this page you will be able to change your address.

To change your contact details, you need to login to your Sippdeal Dealing Account and from your account summary page, select ‘Update my personal details’ and on this page you will be able to change your contact details.